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Thank you for visiting Oade Brothers Audio
All oade.com E-Mail accounts will be off line until further notice due to excessive amounts of spam.
Please use the yahoo account linked below and thanks for understanding !
E-Mail Support is available 5 days a week.
please send an E-Mail to Doug Oade for Sales info or support for gear purchased through Oade Brothers Audio.
If you need to place an order for more than 5 machines, please send an E-Mail to Doug Oade. Otherwise all orders are placed on the web site, please click on the "Ordering" link to the left. If you have a question about an upgraded recorder or need help selecting the right recorder for your needs, please visit the upgrades page for the recorder you are interested in as well as the recording FAQ. If this does not answer your question, please send an E-Mail to Doug Oade.
If after reading the Recording FAQ section of this site you still need help to place an order please send an E-Mail to Doug Oade.
If you need your machine upgraded, please send an E-Mail to Doug Oade .
I apologize for not being able to service equipment that Oade Brothers Audio did not sell or upgrade.
Absolutely NO exceptions !
RETURN POLICY:
1. All returns must have a return authorization prior to shipment
to insure proper handling of your return.
2. Returns are permitted within 30 days from the date of
shipment of merchandise.
Returned merchandise will be accepted by us only if conditions 2a, 2b, 2c, 2d below are met.
There is a 15% restocking fee on all merchandise returned, shipping and handling charges are not refundable.
2a) All returns must include original factory box, original
factory packaging (foam, plastic, wrappings, etc.) blank, unfilled
warranty cards, all instruction booklets and paperwork. We recommend
waiting until you are happy with your purchase before you send in
the warranty card or discard anything included in the box or our shipping carton. Please do not deface original factory cartons or packaging in any manner.
We cannot accept a return if factory packaging is missing or damaged.
All returns must be double boxed, please save our shipping carton for returns !
2b) All returned merchandise must be in its original mint and
clean condition. Returns on customer damaged or scratched merchandise
will not be accepted. Cigarette smoke is considered damage. Anything returned that smells like smoke will be subject to a cleaning fee of not less than $35.00 and not more than $100.00
2c) All returns must include all the factory accessories which
come with the item. Returns may not be accepted if any of these
packed accessories are missing.
2d) All returns must be authorized by Oade Brothers Audio.
Please E-Mail Doug Oade for return authorization and instructions prior to shipping
any merchandise back. Enclose the original receipt or a copy of
it with your return. Please enclose a brief description of the problem
and state your request for either a refund or exchange.
3. Returned merchandise which is lost or damaged in transit
is not Oade Brothers Audio's responsibility, but rather the carrier’s.
It is the buyer’s responsibility to file claims with the carrier
upon the discovery of the problem.
4. Shipping, packaging, handling, import duty, taxes and any additional charges are not eligible for a refund.
5. No refunds on installing upgrades in a machine we did not sell modified, that charge is mostly labor and hence, not refundable.
All Clearance priced items are sold as is with NO RETURNS accepted.
Live outside the USA and want to place an order ?
Try this link, it may help :
MyUS.com
or
Shipito
Located at 548 Meridian Rd. Thomasville, Ga. 31792
Phone hours: Monday - Thursday 10:00 to 5:00 ET
404-380-1363
Copyright © 1997 - 2013 Oade Brothers
Audio All Rights Reserved
Art Deco / Streamline Moderne Building for SALE !
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